The Real ROI of F&I Products | Automotive F&I Every dealership knows that F&I products contribute to profitability, but not every dealer takes the time to measure their true return on investment (ROI). Looking only at the upfront profit on the menu is short-sighted. The real ROI comes from evaluating how products impact long-term profitability, customer retention, and reputation. Why ROI Matters Beyond the Menu Too often, dealers evaluate products solely by the gross profit they generate at the point of sale. While this is important, it doesn’t reflect the bigger picture. The true ROI of vehicle service contracts , GAP protection , and innovative solutions like PowerBuy Equity Protection is found in how they perform when customers need them. A product that delivers a smooth claims experience strengthens loyalty and CSI scores—outcomes that directly affect future sales. ROI Through Customer Retention A satisfied customer is far more likely to return for t...
At Finance Product and Training, we break down the hidden costs of cheap F&I products. Discover how strong administration and trusted programs like vehicle service contracts, GAP protection, and PowerBuy Equity Protection deliver lasting value, protect customers, and grow dealership profitability across both automotive and powersports F&I markets.